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Writer's pictureExpresso Maximino

Challenges Small Merchants Face When Promoting Their Products on the Internet


Heated retail and the shrunken pocket

Small businesses play a crucial role in the economy, contributing to job creation and local development. They cover a wide range of industries such as retail, food and beverage, crafts, personal services, among others.


Even with the increasing advancement of technology and the opportunities that the internet offers, it is still possible to find establishments that are not present in online media.


We present some of the challenges that small traders may face when promoting their products on the internet.


Technical knowledge: Many small traders may not have enough technical knowledge to create and manage a website or an online store. This can make it difficult to effectively promote your products on the internet.


Limited resources: Small traders often have limited financial and personnel resources. This can make it difficult to hire digital marketing experts or implement more robust outreach strategies.


Online Competition: Online competition is intense in many industries. Small merchants may struggle to stand out among larger companies and more established competitors who have larger marketing budgets.


Limited visibility: Promoting products on the internet requires continuous efforts to increase visibility. Small merchants may struggle to reach a larger audience and drive traffic to their online platforms.


Building trust: Establishing trust with consumers is essential for successful online advertising. Small merchants may face the challenge of convincing customers that their products are reliable and of high quality, especially if they do not have an established reputation.


Customer service: Providing good customer service is critical to customer satisfaction and your company’s reputation. However, small merchants may struggle to manage and respond to customer queries and complaints in a timely manner, especially if they do not have a dedicated team to do so.


Evolution of Digital Marketing: The field of digital marketing is always evolving, with new platforms and techniques emerging regularly. For small traders, it can be challenging to keep up with these changes and adopt the most effective strategies.


Online advertising is essential for small traders to reach a wider audience. However, without basic technology knowledge, they may face difficulties in creating and managing a website, using SEO (search engine optimization) strategies to improve their visibility in search engines, or developing a social media presence.

A lack of technological literacy can cause small business owners to become outdated, missing opportunities for growth and innovation.


Expresso Maximino helps to overcome these challenges, we invite you to join us, where each delivery is more than a package – it is a link in the chain of experiences that we build together in building a good online reputation.

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